Quality and Assurance
Every product comes with an authenticity guarantee. On request, we have parts tested at an independent laboratory.
Authenticity guarantee
We guarantee the authenticity of every product we supply. If a part turns out not to be genuine, we take it back and refund you.
Certificate of Conformance
Parts we buy through manufacturers' authorized channels ship with a CoC. On request, we source the part directly from the manufacturer's factory and supply it with a CoC.
Tested orders and insurance
AS6081-accredited White Horse Laboratories performs the tests. We insure tested orders up to USD 15 million and send you the report.
We inspect parts before we ship them
We check that the marking, packaging and date code match each other and the quote.
For extra assurance, you can place your order as a tested order.
Testing
Tests you can request
We have tests performed at White Horse Laboratories on request. Select the tests you need in your quote request.
Visual and packaging inspection
- Exterior and marking
- Dimensional measurement
- Packaging and label verification
Electrical and functional testing
- Basic electrical test and pin verification
- Parametric testing for analog, digital, FPGA, CPLD and memory
X-ray and material analysis
- 2D and 3D X-ray inspection
- XRF plating and material analysis
Destructive testing
- Cross-section analysis
- Decapsulation and internal inspection
Solderability and environmental testing
- Dip and look, reflow simulation
- Wetting balance test, temperature range test
Packaging and lifecycle
- Repackaging and retaping
- Lifecycle tests
FAQ
Questions about quality
Are the parts I buy genuine?
Every product comes with an authenticity guarantee. If a part turns out not to be genuine, we take it back and refund you.
Does every part come with a CoC?
No. We provide a CoC for parts bought through authorized channels or sourced from the manufacturer's factory at your request. Other parts are covered by our authenticity guarantee and optional testing.
Is testing mandatory, and what does it cost?
Testing is optional. List the tests you need in your quote request, and we set the scope and cost based on it.
What does the insurance on tested orders cover?
We insure tested orders up to USD 15 million. Our sales team can answer your questions about the coverage.
Can I see the test report?
For tested orders, we send you the lab report. We can share sample reports with customer details redacted.
Would you like a quote with testing?
Select the tests you need in the quote form, and we will set the scope and cost based on your request.